Enhance Your User Experience with Qualitative Testing
Unlock the full potential of user experience research with Userlytics’ qualitative testing tools. Dive deep into user behavior, motivations, and emotions to deliver exceptional digital products. Our platform allows UX researchers and designers to conduct deep qualitative testing, ensuring your designs resonate with your audience. Whether it’s for UX research or usability testing, our tools are designed to optimize every aspect of the user experience.
What Kind Of Insights Can You Get Through Our Qualitative Testing Platform Tools?
Sentiment
Analysis
Instantly determine whether a participant’s tone is positive, negative, or neutral, without manually reviewing sessions.
AI UX
Analysis
Scale the amount of qualitative testing you can launch by analyzing and summarizing video sessions automatically.
Transcriptions and
Annotations
Get your sessions annotated and transcribed automatically.
Video
Analysis
Use our advanced video features to efficiently review qualitative testing sessions in multiple languages.
Capture Deeper User Insights through UX Research
With Userlytics’ qualitative testing capabilities, go beyond surface-level metrics to understand the ‘why’ behind users’ decisions. Use our tools to capture nuanced feedback and emotions that will steer your designs in the right direction.
Real-Time Interaction and Feedback for Improved Usability Testing
Engage directly with participants using Userlytics’ real-time features to observe and record sessions. This immediate interaction allows you to ask follow-up questions, providing a richer understanding of users’ experiences. These capabilities are essential for good qualitative testing. You can have up to 25 colleagues observe discreetly, remaining unseen by the participant. They can chat among themselves and with the moderator while watching the participant’
Streamlined Collaboration Tools for UX Researchers
Collaborate more easily across your UX team with Userlytics’ integrated platform. Share insights, video recordings, and analytical data seamlessly, ensuring that every team member can contribute and benefit from the research.
Actionable Results for Agile UX Design and Usability Testing
Leverage the results found through qualitative testing to make incremental improvements to your products. Userlytics delivers actionable data that can be quickly integrated into your design process, helping you iterate more effectively and increase user satisfaction with each product update. By combining UX research with usability testing, our platform ensures that every aspect of the user experience is optimized.
Frequently Asked Questions
What Is The Difference Between Qualitative Testing And Quantitative Testing?
Qualitative Testing is used to find out what users think and feel. It is best for understanding the "why" behind their decisions and actions. Quantitative Testing collects numerical data to find trends and patterns. It is best for measuring and quantifying user behaviors and validating hypotheses.
What Is The Difference Between Moderated And Unmoderated Studies?
Moderated Studies are conducted through in-depth interviews, allowing researchers to probe deeper with follow-up questions and understand user thoughts in real-time. Unmoderated Studies allow participants to complete tasks independently, often recorded. Researchers collect the data without direct interaction, which is ideal for quick and cost-effective feedback.
When to Use Qualitative Testing?
Qualitative Testing is particularly useful in three UX research methods:
- Usability Testing: Qualitative research in usability testing helps understand why users find a product usable or not. Through in-depth interviews or moderated sessions, UX researchers can find specific blockers and ask follow-up questions. These sessions can also be used in the early stages (“Generative User Experience Research”) to help drive innovation and product development directions.
- Journey Mapping: Qualitative testing in Journey Mapping allows researchers to capture detailed user experiences and emotions over time. Techniques such as in-depth interviews or ethnographic studies provide rich data on user interactions.
- Market Research: Qualitative testing is essential for understanding consumer behavior. Methods like focus groups, in-depth interviews, and ethnographic research offer detailed insights into why consumers make certain decisions.
How To Combine Qualitative Testing And Quantitative Testing?
Identify Trends with Quantitative Testing: Begin with quantitative research to gather numerical data, which helps identify patterns and problem areas across a large sample size. Understand The “Why” with Qualitative Testing: Follow up with qualitative research to dig deeper into the reasons behind the trends you identified. Through in-depth interviews, UX researchers can find out more about the motivations of users. Make Better Decisions With Mixed-Methods: Combining both methods offers a comprehensive view of the research problem. Quantitative data provides statistical validity, while qualitative insights add depth and detail. This mixed-methods approach allows UX researchers to work with more reliable insights and, subsequently, make better decisions.
Let’s work together on your
next UX study
Create positive user experiences and keep customers loyal to your product and brand.
Analytics tells you what,
Userlytics tells you WHY.