We now offer flexible payment plans – get in touch!
Pricing and Plans
Access our platform using primarily self-recruited participants. For ongoing UX testing with all the bells and whistles. Choose from either our “Premium” or “Advanced” plans.
DIY Plans Comparison
Features / Capabilities
Premium
Advanced
The monthly cost of your subscription plan. (billed annually)
Userlytics Admin Seats are special accounts designed for team leaders or project managers. These seats grant access to the platform for managing users, overseeing projects, and conducting data analysis. 
Max session duration sets the maximum time allowed for a user test. 
Participants provided by the client or a 3rd party provider go through a pre-defined set of activities, goals and questions while their screen, their “think aloud” comments, and they themselves are recorded. Both desktop and mobile based. 
Participants provided by the client or a 3rd party provider. 1to1 interviews with participants. Audio and video recording included, good for more complex studies and deeper insights as a moderator will be present to guide the participants in real time. 
Empower decisions with data through quantitative testing. Capture valuable metrics (no audio, webcam, and screen recording) for focused insights. 
Receive guidance and assistance from an appointed UX expert to get the most out of your Userlytics account. 
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio. 
An information architecture technique that shows where participants would expect to find a topic from within a hierarchical “tree”. 
An information architecture technique that shows how participants group items (“cards”) into categories. 
Narrow down your ideal study participant with advanced demographics filters like education level, employment status, income level, and more. 
Quantitative and qualitative UX insights gathered from your study activities that can be used to improve your customer experience. 
An AI based determination of the way a participant feels about a given situation, or task 
Userlytics’ AI UX Analysis tool offers automated insights for enhanced digital performance. 
AI based audio transcriptions that are time-stamped and searchable, allowing you to locate and jump to key session moments. 
Our platform allows you to conduct usability studies on your website, mobile apps, and/or prototypes in any stage of development. 
Preliminary study questions designed to filter out participants that don’t meet your target demographic. 
A collection of annotated and hyperlinked video clips of key study moments. 
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information. 
Features / Capabilities
Premium
(billed annually)
Features / Capabilities
Advanced
(billed annually)
Schedule a Free Demo
Included in all plans
The features you need
Click on the features to learn more:
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All Digital Assets
Conduct usability studies of websites, mobile apps, desktop applications, prototypes, and competitor assets.
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Unlimited Concurrent Testing
Userlytics allows you to launch multiple studies at the same time so you don’t have to wait in between studies to gain insights.
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Branching Logic
A question format that defines a participant’s next activity or question based on what they answer to the previous question.
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Advanced Metrics
NPS, SUS, single choice, multiple choice, success/failure, time on task and more...
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Picture-in-Picture Recording
Includes an integrated webcam view of participants, the screen they are interacting with, and their audio.
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Study Annotations
Brief comments you can add to specific moments of a session video to highlight important events.
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Bring your own Users
You have the option to invite your own users to complete a usability study in addition to or instead of members from our global panel.
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Privacy Protection
Enables the blocking of screen recording during sensitive moments in the study to protect personally identifiable information.
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QA Reviews of each Panel Participant Result
A Userlytics expert will assess each participant test result for quality.
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Unlimited Storage of Results
Unlimited storage of study results and metrics, so you can keep gathering UX insights without worry.
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ISO27001 and GDPR compliant
Compliant with the top data protection certifications in the world so you know your data is safe and secure. The ONLY leading user testing platform with all EU data hosted and processed within the EU.
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Single Sign On (SSO)
Manage access to the Userlytics platform through your enterprise SSO.
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First Click Testing
Is a powerful tool that helps you evaluate the effectiveness of your website or app’s navigation. By analyzing where users click first, you can gain insights into their thought process and identify potential areas for improvement in your user interface.
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X Second Test
Is a quick and effective method to assess the immediate impact of your website or app design. By showing users a page for just a few seconds, you can capture their first impressions and determine if your key messages, visuals, and branding are instantly recognizable.
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Heatmaps
Heatmaps provide a visual representation of user interactions on your website or app, highlighting the areas that receive the most attention through clicks, taps, and scrolling.
Tap into our Global Panel of over 2 million participants
Make sure your study reaches the right audience by tapping into our global panel of over 2 million participants, each reviewed by our team to ensure honest, quality feedback. Filter participants from over 150 different countries by age, gender, household income, and other demographic criteria.
Discover our UX Consulting Services
Don’t know where to start on your usability study, pressed for time, or just curious to see how an external UX Research Consultant could help? Let our UX Consulting team help you create the perfect study script, analyze your results, and create a detailed report with recommendations to optimize your user experience.
Our reputation precedes us
Improving your customer experience is our priority, leading to notable recognitions from top raters in the following apps and websites.
Let’s work together on your
next user testing
Create positive user experiences and keep customers loyal to your product and brand with our DIY Plans.
Analytics tells you what,
Userlytics tells you WHY.
Do you want to find the perfect plan for you?