Expert UX Consulting to Improve Your User Experience
Get the best UX Consulting Services with our expert team. Our UX Consultants can handle any and all UX Research tasks for you, from conducting heuristics, designing a test plan, to moderating participant sessions, making annotations, creating highlight reels, analyzing data and delivering an in-depth report and presentation with detailed recommendations. We offer complete UX research, including all types of usability studies and tests. We’ll focus on your main goals, guiding your project from start to finish with clear analysis and reporting.
What Can You Expect From Our UX Consultants?
A Diverse and International
Background
Our UX Consulting Team of UX researchers are spread across multiple countries, including the U.S., Brazil, Spain, and more, providing you with a diverse approach to UX research and testing.
A Deep Understanding
of Global
Markets
Our team has extensive understanding of international markets, including how to adhere to cultural norms, identify key areas of interest, protect user data, and more.
UX Research In
Multiple
Languages
Our UX Consulting team can collectively speak more than 10 different languages, including English, Spanish, Portuguese, French, German, Mandarin, Cantonese, Hindi, and Kannada.
Wide
Industry
Experience
Our UX researchers have postgraduate degrees in market research, psychology, design, engineering, education, cognitive science, and media, and professional experience in various B2B and B2C industries such as the public sector, online retail, consumer goods, non-profits, manufacturing, utilities, healthcare, finance and more.
Get to know our UX consultants
Sarita Saffon is a Principal UX Research Consultant at Userlytics with a background in Psychology, Sociocultural Studies, and Market Research. She speaks Spanish, English, and French, which helps her understand different user experiences. She moved from brand studies at Young & Rubicam to UX research at Telefonica’s Digital R&D division, where she led international AI projects. At Userlytics, Sarita uses various methods to meet client and user needs, presenting her findings clearly through visuals.
Ananya Kashyap is a talented UX Researcher with degrees in Psychology, Sociology, and English. Based in Bangalore, India, she uses her language skills to conduct UX research across regions. She is interested in how people interact with machines and focuses on app and interface engagement. She redesigned her university's course page and uses empathy and attention to detail to provide useful insights, enhanced by visual tools and cultural understanding.Her goal: meaningful contributions and improved user experiences globally.
Valentina Rosa is a Principal UX Researcher with a background in Industrial Engineering, Strategic Design, and Fashion. Fluent in Portuguese and English, her multicultural background enriches her work. She excels at understanding user behavior and improving interactions. Valentina's passion for human behavior helps her create insightful recommendations that align with client goals.
Caroline de Souza Fróes is a skilled UX Research Consultant with a background in Computer Science, Internet Systems, and an MBA in Creative Economy. From Rio de Janeiro, she brings curiosity and strong communication skills to her work. Fluent in Portuguese and English, and learning German, her language abilities enhance her UX research. She values clear communication and transparency.
Tiago Moresco is an experienced UX Researcher with expertise in Digital Communications and User Experience Research. His multicultural background and language skills help him communicate effectively and understand different cultures. Tiago started with market research during his BA and moved into UX research across Brazil, Mexico, and Portugal. He focuses on qualitative, cross-cultural research and uses data analysis and communication skills to improve product experiences at Userlytics.
Carlos del Rio is a UX Researcher with studies in Sociology, Political Sciences, and Art History. Skilled in quantitative and qualitative analysis, he identifies UI/UX trends and user pain points. Carlos views UX as dynamic, adapting to different contexts. He is passionate about improving health platforms for pregnant mothers and vulnerable families. At Userlytics, he conducts comprehensive studies and emphasizes simplicity in UX design for better user experiences.
SERVICES
On-demand services
Complete UX
Research Projects
If you’re short on time or want help with UX testing, our UX Consulting team can handle the whole project for you.
UX Study Plans and
Training
We’ll design a custom UX study to get the insights you need. If you need help before starting, we offer 1-on-1 training sessions.
Moderated UX Testing
Assistance
We’ll reduce your workload by providing a UX moderator for your Moderated Tests. Our UX researchers will make your participants comfortable, ensuring the most authentic insights.
UX Analysis &
Reporting
Our UX Researchers will conduct a thorough UX analysis and provide you with a detailed report with clear takeaways and actionable steps to improve your UX.
ULX® Benchmarking
Score
The ULX® Score, created by our UX Consultancy Team, assesses 18 key UX attributes to identify strengths and weaknesses in your digital asset. It provides 8 unique UX constructs and an overall UX score. This benchmark helps brands compare their assets to others and guides them on improving their UX.
Advanced UX Methodologies
Our UX Consulting team can apply a wide-range of methodologies to help optimize your UX study.
Click on the methodologies to learn more:
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Usability Testing
Ask users to perform activities on your product in order to identify usability and UX issues.
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Surveys
Ask clear questions to a large group to confirm your hypotheses.
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Moderated Testing
Our UX consultants can conduct a Moderated Test to explore the motivations and unmet needs of participants.
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Focus Groups
Conduct Moderated Testing with several participants at once to uncover qualitative insights.
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A/B Testing and Preference Testing
Compare the experience users have between two test assets, or between a production asset and a prototype. Discover conscious & unconscious preferences.
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Marketing and Advertising Content Testing
Present users with marketing materials to see if your message resonates with your target audience.
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Concept Feedback Tests
Learn how participants feel about your new ideas or features before building your prototype.
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Competitive Analysis
Find out how your competitors differ from your production assets or prototypes in terms of customer and user experience.
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Customer Journey Mapping
Observe the user’s path on your product to identify needs, pain points, and other opportunities for improvement.
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Diary Studies
Follow users as they interact with your product across multiple days, weeks, or months.
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Heuristic Analysis
Compare your digital product’s design to a list of predefined principles to find where the product is falling short of those principles.
UX Consulting FAQ’s
What is UX Consulting?
UX Consulting involves working with experts who analyze and improve user experience (UX) across your digital platforms. Our UX consultants provide services such as heuristics evaluation, test planning, participant session moderation, data analysis, and detailed reporting to enhance usability and user satisfaction.
How can UX consulting help my business?
UX Consulting can significantly benefit your business by identifying and solving usability issues, enhancing user satisfaction, and ultimately driving higher conversion rates. Our UX strategy consulting helps streamline user interactions, making your digital products more intuitive and enjoyable to use.
What does a UX consultant do?
A UX consultant performs various tasks, including user research, usability testing, heuristic evaluation, data analysis, and reporting. They create test plans, conduct participant sessions, make annotations, and present findings with actionable recommendations to improve the user interface and experience.
How can I hire a UX consultant?
You can hire a UX consultant by contacting our team at Userlytics. We offer flexible consulting services tailored to your needs, whether you require a comprehensive UX research project, moderated UX testing, or UX study plans and training sessions.
What is the difference between user experience testing and UAT?
User Experience (UX) testing focuses on understanding and improving the overall experience of users interacting with your product, emphasizing usability, accessibility, and satisfaction. User Acceptance Testing (UAT), on the other hand, is a phase in the software development process where the end-users test the software to ensure it meets their requirements and is ready for production. While UX testing is ongoing and iterative, UAT is typically a final check before release.
Is UAT outdated?
UAT is not outdated; it remains a crucial step in the software development lifecycle. However, integrating UX testing throughout the development process can provide ongoing insights and improvements, complementing UAT to ensure a product that meets both user needs and business goals.
Is UAT the same as QA?
No, UAT and QA (Quality Assurance) are not the same. QA focuses on identifying and fixing bugs, ensuring the software functions correctly according to technical specifications. UAT, however, is conducted by end-users to verify that the software meets their needs and requirements in a real-world scenario.
Why should I choose Userlytics for UX Consulting?
Userlytics offers a diverse team of UX consultants with extensive experience across various industries and regions. Our multilingual team can conduct UX research in multiple languages and provide culturally relevant insights. We handle complete UX research projects, provide moderated UX testing assistance, and deliver in-depth analysis and reporting with actionable recommendations.
What are the benefits of using a UX testing service?
Using a UX testing service like Userlytics ensures that your digital products are tested thoroughly for usability and user satisfaction. Our UX testing services help identify pain points, improve user interactions, and ultimately enhance the overall user experience. This leads to higher user retention, better customer satisfaction, and increased conversions.
Can Userlytics help with creating a UX strategy?
Yes, Userlytics can help develop a comprehensive UX strategy tailored to your business goals. Our UX consultants have expertise in various aspects of UX research and design, ensuring that we provide a strategic approach to improving your digital products' user experience.
Let’s work together on your
next UX study
Create positive user experiences and keep customers loyal to your product and brand.
Analytics tells you what,
Userlytics tells you WHY.