Benchmark Your Entire User Experience With The Unique ULX ® Benchmarking Score.
The ULX® Benchmarking Score, developed by Userlytics, offers a unique approach to benchmarking the entire spectrum of user experience, going beyond traditional usability metrics.
Measure and compare 18 key UX related attributes, such as Affinity, Distinction, Usability and more, and get an overall UX score, as well as specific scores for each construct and attribute.
The overall score is composed of 8 separate constructs that represent different elements of customer and user experience.
The ULX ® Benchmarking Score Delivers a 360º UXBenchmark
Imagine your app or website is easy to use, but no one likes it. Would you be happy? Or what if it’s very engaging, but people don’t think of it when they need your product or service? User experience has many parts, and usability is just one of them.
The Userlytics’ ULX ® Benchmarking Score helps you look beyond usability and see the whole picture. It measures 18 different user experience attributes in 8 key UX areas, giving you insights that other tools don’t offer.
Our UX Consulting team created the ULX ® Benchmarking Score. It’s been thoroughly tested and improved using our large panel of over 2 million participants and extensive UX research. We offer a way to track your digital assets’ user experience through a detailed assessment of these 18 UX attributes. You can use the ULX ® Benchmarking Score to measure and compare your user experience over time and against your competitors.
Finding and fixing UX problems has never been easier.
The ULX ® Benchmarking Score Provides you with 3 Essential Pieces of UX Information
A comprehensive UX Score
Scores for each of the 8 separate UX constructs
(Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity, and Appearance)
Individual scores for the 18 key UX attributes, giving you a clear picture of how your digital asset is performing across the board
The ULX® Benchmarking Score In Action
Our team recently hosted a webinar on mastering UX benchmarking with the ULX® Benchmarking Score.
Hundreds of UX researchers, product managers, marketers, and designers joined the webinar to ask both common and specific questions about UX benchmarking and the ULX® Benchmarking Score.
To see how the ULX® Benchmarking Score works, understand its real-world uses, and learn how to use it to solve UX problems, watch the webinar by clicking here.
A UX Benchmarking Score You Can Trust
We did our research to make sure the ULX ® Benchmarking Score gathers data on the key aspects of product usability. During its development, we collected data from our global panel of over 2 million participants and on hundreds of thousands of user experience studies. This ensures it’s an accurate and complete measure of overall user experience, including usability, appeal, distinction, and trust. The ULX ® Benchmarking Score is a top diagnostic tool available exclusively through Userlytics.
FAQ
What is the ULX® Benchmarking Score and how does it differ from other usability metrics?
The ULX® Benchmarking Score measures 18 user experience attributes organized into 8 key UX areas, providing a comprehensive view beyond just usability. These 8 key UX areas are: Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity, Appearance.
How was the ULX® Benchmarking Score developed and tested?
The ULX® Benchmarking Score was created by Userlytics’ UX Consulting team and extensively tested using data from our global panel of over 2 million participants, and enterprise customers in over 40 countries performing user experience studies in over 79 countries.
Can the ULX® Benchmarking Score be used to compare digital assets against competitors?
Yes, the ULX® Benchmarking Score allows you to benchmark your assets over time and against competitor designs, offering a detailed comparison of user experience.
How can the ULX® Benchmarking Score help me identify and solve UX challenges?
By providing a thorough assessment of 18 different UX attributes, the ULX® Benchmarking Score helps you pinpoint specific areas for UX improvement and track progress over time.
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